CBSE Helpline Number 2017

CBSE helpline

The Central Board of Secondary Education (CBSE) has set up a call centre for handling routine enquiries and grievances pertaining to various activities and functions of the board. The call centre will be functional from February 9, 2017 and will continue till April 29, 2017. The psychological counselling will focus on resolving problems related to exam stress.

The CBSE outreach programme is carefully designed keeping the heterogeneity of students’ population and geographical spread. Multiple modes of communication such as telephonic counseling, fax, e-mail, Interactive Voice Response System (IVRS) can be used to reach out to more and more examinees during this phase. Students can even post their queries, the traditional way, to the CBSE.

Also read: 6 ways to deal with CBSE board exam stress

You can approach the CBSE call centre for getting information about the procedures/ rules and regulations of various activities of CBSE if you are:

CBSE Tele Counselling

CBSE started this pioneering community work 13 years back in 1998 for the first time. The highlights of CBSE Tele-counselling are:
(i) It is offered by trained counselors and Principals from within CBSE affiliated schools located in and outside India.

(ii) It is a voluntary, free of cost service provided by the participants.

(iii)Four special educators will take care of the counselling for differently abled students.

This year, there are 90 Principals, trained counselors from CBSE affiliated govt. and private schools, psychologists and social scientists who will be operating this helpline from 8 a.m upto 10 p.m from 68 centres in India and 22 of them in Nepal, Japan, Kingdom of Saudi Arabia (Al-Khobar, Jeddah), Sultanate of Oman, UAE (Dubai, Sharjah, Ras Al-Khaimah), Kuwait, Singapore and Qatar,

Through Telephone/Mobile phone one can contact CBSE on all working weekdays between 8 am to 10 pm on the telephone number - 1800 118 002 [Toll Free]


You can also contact the board 24X7 on email giving details of your grievance/query along with contact number and details at: 

[email protected]

Information related to examinations and techniques to cope with exam related anxiety is also provided at the CBSE website by accessing micro link Helpline.

The CBSE announced a set of tips for dealing with examination stress. Click on the following URL to get the complete information:
Exam Stress - 'A Natural Feeling' Some Useful Tips

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