Beginning in January, the CBSE will offer students counselling services.

The Central Board of Secondary Education (CBSE) announced on Saturday that it will begin offering counselling services to students in grades 10 and 12 in January of this year. This will be accomplished through the use of IVRS, tele-counselling, and podcasts.

CBSE made this decision with the knowledge that students would be taking offline board exams after a two-year break.

“For the ease and familiarisation of the students the board had already made available the sample question papers, Exam pattern, marks distribution on the website. However, in order to provide psychological support and solutions to students, the counselling service, which previously began in February, will now begin in January this year,” according to the official release.

The first mode of counselling will be via IVRS. CBSE provides free IVRS service to students and parents 24 hours a day, seven days a week by calling the Board’s toll-free number 1800-11-8004. Through this, information and suggestions about stress-free exam preparation, time and stress management, frequently asked questions (FAQs), COVID prevention, important contact details of CBSE offices, and so on, in Hindi and English, can be accessed from anywhere in the country.