JEE Advanced 2022: Bombay HC directs JEE Advanced Organizers To Consider Students’ Complaints By Sept 10

Yes it had to be conduct again because it is actually the problem

Statement of the advocates Sneha Prabhu and senior advocate Kevic Setalvad, representing the chairman of JEE Advanced that only 25 complaints were received on 2nd and 3rd September is false.

I had informed JEE advanced chairman at 12.39pm on 28th Aug, immediately after the first session about the following two problems faced by my son –

1. Malfunctioning of the mouse
2. Problem of the zoomed in questions

This was followed by emails to IIT Madras (south zone) and IIT Hyderabad. Telephonic complaints were also made to all the three IITs in this regard after the first session.
Complaints were also made to the CMR Medchal campus representatives conducting the examination.

I was informed at the center that my email has been communicated to the administration of CMR Medchal. It was also confirmed by the staff of CMR that the mouse and the monitor both have been changed in the second session.

Efforts were made by me to personally meet and explain the entire issue to the representative of the IIT Hyderabad Prof Prabusankar G.. A message was sent to him through the reception at the Director’s office in CMR Medchal. However, he expressed his inability to meet.
A WhatsApp message and an email was also sent to Prof Prabusankar G. at 5pm on 28th August’22 .

Subsequently after the completion of the 2nd session, I went outside the exam center and met him at 1830 hrs, while he was leaving the exam center with two other colleagues from IIT Hyderabad.
Complaint was also lodged to him in person with a request to examine the mouse used by my son in session 1 of the exam and submit this in the report to the chairman of IIT JEE Advance committee. It was also informed to him that the college administration had confirmed that the mouse was changed in the second session and the same was witnessed by the student also. Prof Prabusankar G. was kind enough to assure me that he will look into it impartially and do justice to the student.

To sum up the issue –

At the CMR Medchal campus in Hyderabad, my son had appeared for his JEE Advanced examination 2022. At the start of session 1, the invigilators had informed the students in the room that any technical difficulty would come at a cost of about 20mins exam time to resolve the issue. This was rather encouraging for students to ask for help and waste their precious exam time.

During the exam, my son started to face issues with the malfunctioning mouse and the issue was compounded as the question palette was zoomed in on the platform.
There were several challenges faced henceforth – While reading the zoomed in questions, the scroll sometimes would not work leading to a lot of time waste. In other times, it would select any radio button itself by simply hovering over it or the over sensitive mouse would hit extra digits in the numerical based questions. This would cause an intended selection of wrong answers, inadvertently hurting the candidate’s score. The student then reached out to the invigilator as he struggled with the mouse and zoom issues. The invigilator neglected the entire issue and said that the zoom in is faced by other candidates as well. The invigilator advised to manage with the current setup itself and the defective mouse issue which was specific to my son was not given due attention.

Post the exam, complaints were filed to Prof Prabusankar G. and the office of IIT Hyderabad, Bombay and Madras.

I received an email from IIT Hyderabad chairman’s office on the night of 28th August asking me to share my mobile number so that the matter can be discussed with me on the following day on 29 Aug’22. However, despite follow ups, there was no call made by them.
Adding to that, despite several email reminders and prayers made to the JEE Advance committee, no action had been taken by the authorities.

In the light of the above, the statement given by the advocates in the hon’ble high court is false and the hon’ble high court is requested to take take serious action on it.

My daughter also faced the same issue in both sessions. I can say aound 20mins wasted due to scrolling and resolution issues and additional pressure to students.

I much faced much problem to write Jee advanced fue to computer zoom and more time taken for answer the questions.

Question very zoom
Digital problem

It’s too deficult exam this time so ple consideration marks

Peketi. Chatura
I also faced the same problem. Please take
action n response of advance exam which is very tough. Can you please reconduct exam